Prices & Packages
Whether you need flexible hourly support or a steady block of hours each month, there is a clear starting point. Not sure which option is right for you? Get in touch and we will work it out together.
Pricing
Retainer & ad hoc rates
Transparent hourly rates with no hidden fees. Not sure which option is right for you? Get in touch and we will work it out together.
Best for ongoing help
For 10 or more hours per month
£38 / hour
Minimum 10 hours per month
- A custom mix of services tailored to your needs
- Tracked hours and regular updates
- Unused hours roll over for one calendar month
- Scheduled check-ins agreed with you at the start
AD HOC SUPPORT
For one-off or short-term needs
For projects under 10 hours or no commitment
£42 / hour
No minimum commitment
- Ideal for one-off tidy-ups or short-term cover
- Quality remote admin without a long-term commitment
- Tracked hours and a weekly timesheet
- Hours can be topped up at any time
Services
What your hours can be used for
Your hours can be used across any combination of the following, tailored to what your business actually needs.
Inbox Management
Clearing, organising and maintaining your inbox so nothing important gets missed.
Diary & Scheduling
Booking meetings, managing your calendar and protecting your time for the work that matters.
Files & Folders
Structuring and naming your project files so everything is easy to find and ready to use.
Client Enquiries & Admin
Responding to enquiries, tracking follow-ups, chasing invoices and keeping things moving.
Frequently asked questions
Everything you need to know
GENERAL
How do we get started?
The first step is a free introductory call so we can talk through where you are and what support would make the biggest difference. There is no obligation and no sales pitch. Just an honest conversation.
Do I need to sign anything before we begin?
Yes. Before any work starts I will ask you to sign a Terms of Business so that everything is clear and agreed from day one. This protects both of us.
Are there any additional costs I should know about?
My hourly rate covers all time spent on your tasks. If any additional costs are incurred on your behalf, such as postage or supplies, these will always be agreed with you in advance and charged separately at cost price.
What if I need something that is not listed?
Get in touch and tell me what you are dealing with. If I can help, I will let you know. If not, I will point you in the right direction.
Hours & availability
What happens to unused hours?
Any unused retainer hours will roll over for one calendar month. After that they will expire. I will always keep you updated on your usage so nothing catches you off guard.
Can I top up my retainer hours?
Yes. Additional hours can be added at any time at £38 per hour and are invoiced upfront before any further work begins.
Do you work outside of standard hours?
My standard working hours are Monday to Friday, 9am to 5pm. Work requested outside of these hours is possible but will incur a surcharge. Retainer clients are charged at £42 per hour and ad hoc clients at £45 per hour for any out of hours work.
Payment
What are the payment terms?
Payment is required in full before any work begins. All invoices are due within 7 days by BACS transfer. Where payment is not received within 7 days, a 10% penalty fee will be applied for every week the invoice remains outstanding and work will be paused until the balance is settled.
Ready to give yourself the freedom to focus on what matters?
Tell me a little about where you are and I will tell you honestly whether I can help and what that would look like.